Shipping consultation & software implementation

ShipWise is the third shipping software we've used in production environment over the last 7 years, and is by the far the best I've encountered. As a 3PL, we ship thousands of packages per day, with the need to account for a multitude of variables in our order data at any given time. DSX has inherently been able to handle these situations in most cases, and the ShipWise team has generally been able to accommodate even our edge cases. Not only would I recommend the software, I have provided real time demonstrations of its usage to mutual 3rd parties.

Out of the box, DSX was a solid solution for us. I could see from our initial demo that it was going to meet our needs...They worked hand-in-hand with us to make a program that quite literally does EVERYTHING we need it to. In a world of close-box software solutions, this was so refreshing.

We've been with ShipWise for over 12 years and never had to look for an alternative solution! In fact, we can't imagine where we would be without ShipWise! Our business has scaled and grown year to year with ShipWise and they come fully loaded with a long list of marketplace channels to integrate with! Some of our favorite features that we use daily is the advanced search filter to separate orders into batches and then bulk print the shipping labels! The software is built to cover all business cases and their customer service team is truly exceptional ... professional, reliable, and always available! Thank you ShipWise team!

Very positive overall experience. Over the past 8 years, we have shipped over 600,000 parcels using this software. For a large shipping operation I would highly recommend ShipWise. The rate shopping feature saves a lot of time and money. It is also a compact interface that is very easy to use. It is easy to get new employee up to speed, and ensures items are shipped with the correct postage class.

Overall, by far one of the best software packages out there! The Customer Support is ALWAYS the BEST! Any issues that we have ever had in the past, ShipWise Support, has always been able to take care of. Truly know what they are doing!! I enjoy the ease of use. Extremely easy to get around and download updates, add shipping methods. Etc.

Our experience has been great. Like any software, issues pop up here and there, but they are great with communication and quick to fix it. I'd recommend them to anyone over their competitors! We have been using ShipWise for almost 10 years and there is a reason we are still with them. No one can print labels faster! We have shipped as many as 3000 packages with just 6 stations in a day - no other software could do that! Because of their auto rate shop feature, we are able to ship over 80% of our orders without even touching anything on the computer. You place the item and package on the scale, scan the packing slip barcode, and within 5 seconds the label is printed! BOOM.

Elevate Fulfillment used multiple solutions before implementing ShipWise. The web interface, desktop application, and expansive features have made ShipWise the ideal partner for Elevate Fulfillment's multi-client eCommerce facilities. Additionally, the Implementation and Support Teams are amazing and continue to be second to none.

ShipWise has an incredibly supportive team that truly wants to deliver the experience you are looking for out of their platform. They are extremely open to supporting new functionality with a strong business case, and exceptional at translating your business requirements to system implementation. They have risen to every challenge we have given them, and we look forward to continuing to partner with them as our business needs grow and change.

ShipWise has enabled us to save money by knowing exactly how much a shipment will cost, and by immediately being able to see what is the cheapest shipping method based on the shipping rules we have implemented in the software. It makes shipping a very easy process for new employees. ShipWise has a team of wonderful staff that are willing to help us overcome any obstacles we face with shipping. Highly recommended. Pros include: - Ability to rate shop all carriers - Easy integration into our order fulfillment software (StoneEdge) - Great customer support -Their team is willing to customize features for our needs - Ability to connect multiple databases for 3PL needs.