BigCommerce shipping integration

BigCommerce is an enterprise e-commerce platform built on an Open SaaS model - hosted SaaS reliability with API-level flexibility, so merchants customize the storefront and connect outside tools instead of being boxed in. It supports B2B, headless, multi-storefront, wholesale, and international selling on one platform, which is why growing and mid-market retailers run their catalog and orders on it. That store is the system of record the shipping workflow runs on.

BigCommercemerchants want two things from a shipping tool: pull every order in withoutbabysitting it, and keep the store current so customers and support see thereal status. Most sell on other channels too.

• Orders import automatically. Paid BigCommerce orders land in ShipWise ready to fulfill, no CSV export, up to 1,000 per batch.
• ‍Tracking and shipped status write back to BigCommerce. Customers get notified, support stops chasing answers.
• Every parcel is rate-shopped in real time. Average savings $3.57 perlabel, up to 84% off standard rates.
• One queue across BigCommerce and all other channels, with same-address orders combined into one label.
• Multi-item orders split across the right boxes, so each label carries only what ships in it.
• Rule-based routing with automated labels and customs document creation.

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Does ShipWise sync both ways with BigCommerce?
Yes. Orders import from BigCommerce automatically, and shipped status and tracking write straight back, so the store stays current and your customers get notified without anyone rekeying.

How does setup work and what do I need?
You connect your BigCommerce store to ShipWise during a guided onboarding session. You bring store access, we configure the order pull and the tracking write-back together. Most teams are live in days, not weeks.

Can I ship BigCommerce orders alongside Amazon, eBay, and Walmart?
Yes. Orders from every channel flow into one queue, routed by your rules. Orders going to the same address can combine into a single label, so you ship from one screen instead of switching tools.

Can it split a multi-item order across multiple boxes or labels?
Yes. An order can split across the right boxes, and items can be set to pack separately, so each label reflects what actually ships rather than repeating the full order on every label.